Privacy Policy

Introduction

Welcome to Bloom & Petal's Privacy Policy. At Bloom & Petal, we are committed to protecting your personal information and ensuring your experience with us is as safe and enjoyable as possible. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website bloomandpetal.com or make a purchase from our shop.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

When you place an order, create an account, or contact us, we may collect personal information such as:

• Name
• Email address
• Phone number
• Billing address
• Delivery address
• Payment information (note: we do not store complete credit card information)
• Gift message content (if you include one with your order)

Usage Information

As you navigate through our website, we may automatically collect certain information about your equipment, browsing actions, and patterns, including:

• IP address and browser type
• Pages you visit on our site
• Time spent on those pages
• Referring website addresses
• Device information (such as operating system, device type)

How We Collect Information

We use various methods to collect information, including:

• Direct collection: Information you provide to us when placing orders, creating accounts, signing up for newsletters, or contacting us.
• Cookies and tracking technologies: We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are small data files that are stored on your device when you visit a website. They help us improve our website and deliver a better, more personalized service.
• Analytics services: We use services such as Google Analytics to understand how visitors interact with our site.
• Social media features: Our site includes social media features, such as the Facebook Like button. These features may collect your IP address and which page you are visiting on our site, and may set a cookie to enable the feature to function properly.

How We Use Your Information

We use the information we collect about you for various purposes, including to:

• Process and fulfill your orders
• Communicate with you about your orders, products, services, and promotional offers
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Personalize your experience and deliver content and product offerings relevant to your interests
• Administer contests, promotions, surveys, or other site features
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

Disclosure of Your Information

We may disclose personal information that we collect or that you provide:

• To our service providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, delivery services, data analysis, and marketing assistance.
• For business transfers: If Bloom & Petal is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.
• For legal purposes: We may disclose your information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, or to protect the rights, property, or safety of Bloom & Petal, our customers, or others.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

The safety and security of your information also depends on you. We urge you to be careful about sharing your password or giving access to your account. We will never ask for your password in any unsolicited communication.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email we send, or by contacting us using the information provided below.

Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may not be accessible or function properly.

Children's Privacy

Our website is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately so we can take appropriate steps to remove such information.

International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

By using our website and providing us with your personal information, you acknowledge and agree to these transfers. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date the Privacy Policy was last revised is indicated at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Bloom & Petal
1-4-3 Kobayashi, Miyazawa-cho
Minami-ku, Kano-shi
Shimane Prefecture, 1016600
Japan

Phone: +50984586547
Email: [email protected]